MULTICULTURAL TEAMS

• Diverse teams produce a greater number of ideas.

• Diversity of perspective helps teams come up with creative solutions to complex problems.

• Diversity of perspectives requires team members to explore a wide range of viewpoints that generates greater confidence in their final decisions. 

• When effective, inclusive multicultural teams produce stronger commitment to decisions.

• Implementation of decisions is easier when people have been involved or represented in the decision-making process.

Your job in leading your multicultural team to high performance is to create and sustain an environment that encourages and protects perspective diversity. Perspective diversity is the gold to mine on a multicultural team.

Dr. Robin has used cutting edge research and years of experience in her two-day 21st Century Team Leadership Program with the following objectives:

• Learn the five interlocking skills needed to mine team-perspective gold – to use perspective diversity to lead your team to high performance. 

 
1. Providing a clear-motivating mission.
2. Modeling inclusive leadership.
3. Coaching minorities to influence effectively.
4. Motivating with quality feedback and high expectations.
5. Handling culture-based team conflict with care.

• Gain insight and information about cultural scripts for various subcultures 

• Understand the powers and limitations of perception

• Practice listening, feedback, conflict management, minority influence and leadership skills

• Assess your own effectiveness as a team player

The two-day agenda for this multi-media, experiential 21st Century Teams workshop is:

DAY 1: Morning
Introductions - to each other and the program
Mapping Similarities & Differences: The Birkman Method or MBTI
Understanding Dimensions of Diversity and Cultural Scripts
(Gender, Race, Style, Generation LGBT, etc.)

LUNCH

DAY 1: Afternoon
Five Steps for Maximizing Performance in Multicultural Teams
1 - Focus = Mission
2 - Processes = Design, then Develop
3 - Motivating Metrics = Output, Learning, Satisfaction
4 - Questions for 4 Team Types
5 - Interlocking Skills for Leading Multicultural Teams
Inclusive Leadership (dealing with Silent collusion / being an Ally)

DAY 2: Morning
Minority Influence Strategies
Cross-Cultural Conflict Management
Observation and Skill Practice: Gamma Project Team Video Case
Motivating Feedback / Expectations 

LUNCH

DAY 2: Afternoon
Skill Practice: Survival Simulation Experience
Debrief / Integration using insights / Tools from the workshop
Action Planning - Taking it back to work

Learning materials include:

• A workbook that includes supplemental text written by Dr. Robin for the various multicultural scripts.

• Videos – Ouch! That Stereotyp Hurts; Ouch! Your Silence Hurts! by Leslie Aguilar, and The Gamma Project Team Video Case developed by Dr. Robin.

• Individual Personality Assessment Report for every participant – either Birkman Preview, or MBTI Step II – and the assessment is integrated into the program as a way for participants to know their styles and understand-value differences.

• Simulation – Survival Simulation – debriefed with use of the effective-ineffective team behaviors associated with the personality assessment tool selected.

• Audio CD’s - 21st Century Team Leadership, Introduction to MBTI

Who needs this program?

• If you lead a multicultural team, this program is for you.

• If you have been asked to lead a bunch of people who have lots of potential and lots of ideas, but they do not know much about how to work together productively, this book is for you.

• If you are a member of a multicultural team, or a team with lots of diversity, but you are not sure how you can exercise influence to get your team mates to work together respectfully to achieve your goals, this book is for you.

• If you are a minority – a woman, a person of color, an immigrant, a gay person, or just a person who seems to have different ideas often – and you want to give your best to your team without feeling put down or frustrated, this book is for you.

• If you work in a team, any kind of team, as a member, as the informal team leader, as the official team leader, or you convene teams to do important work in your organization, this book is for you.

Anybody who spends substantial time and energy in work teams will learn how to increase their enjoyment and productivity in team-based activities by using the skills described in this book for leveraging perspective diversity. Any organization seeking to develop 21st Century Team leaders needs this program.

Please do not hesitate to call Dr. Robin at 909-626-2200 or email Robin@DrRobinJohnson.com to find out more about this two-day 21st Century Team Leadership workshop.